FAQ
1. Where do you ship?
We currently ship throughout the United States.
2. How long does shipping take?
We offer several shipping options:
- Express Shipping (3–6 Business Days) — $20
- Free Shipping (7–14 Business Days) — Free
- Free Standard Shipping (7–14 Business Days) — $10
Shipping times may vary depending on your location and seasonal demand.
3. What style are your caps?
Our products are inspired by Y2K fashion, streetwear trends, vintage aesthetics, and modern casual style.
4. Are your caps adjustable?
Most of our baseball caps include adjustable straps or flexible sizing for a comfortable fit.
5. Can these caps be worn daily?
Absolutely. Our caps are designed for everyday fashion, casual wear, travel, outdoor activities, and streetwear outfits.
6. How can I track my order?
After your order is shipped, you will receive a tracking number via email.
7. What if my item arrives damaged or incorrect?
Please contact us within 7 days after delivery. Our support team will gladly help resolve the issue quickly.
8. Can I cancel my order?
Orders may usually be canceled within 12 hours after purchase. Once the order has been processed or shipped, cancellation may no longer be possible.
9. What payment methods do you accept?
We accept major credit/debit cards and secure online payment methods supported by Shopify.
10. How do I contact customer support?
You can contact us through our Shopify contact page or support email. We aim to respond within 24–48 business hours. 🧢